Question 1

What areas do you serve?

Accepted Answer

We serve Surrey, Vancouver, Langley, Delta, White Rock, Burnaby, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, Abbotsford, and surrounding Metro Vancouver and Lower Mainland communities. Contact us to confirm service availability in your area.

Question 2

Do you provide free quotes?

Accepted Answer

Yes! We offer free, no-obligation on-site consultations and written quotes for all our services. We'll visit your property, take measurements, discuss your vision, and provide a detailed estimate — typically within 1-2 business days.

Question 3

How long does a typical fence installation take?

Accepted Answer

Most residential fence installations are completed within 2-5 days, depending on the length, terrain, and material. Larger commercial projects or complex terrain may take longer. We'll give you a realistic timeline during the quoting process.

Question 4

What types of fencing materials do you work with?

Accepted Answer

We install cedar and vinyl fencing, with custom options for mixed-material designs. Cedar offers timeless natural beauty and ages to a distinguished silver-grey patina. Vinyl provides a clean, modern look with zero maintenance — no painting, no staining, just occasional rinsing. We also offer specialized fence styles like horizontal slat, lattice-top, and board-on-board configurations.

Question 5

Do you handle permits?

Accepted Answer

Yes, we handle all necessary permits for your project. Depending on your municipality and the scope of work (especially for retaining walls over 4 feet or structures near property lines), permits may be required. We'll manage the entire permit process for you.

Question 6

Are you licensed and insured?

Accepted Answer

Absolutely. Glyco Landscaping Ltd. is fully licensed and insured with comprehensive general liability coverage. We carry Workers' Compensation coverage for all crew members. Happy to provide proof of insurance on request.

Question 7

What is your payment structure?

Accepted Answer

We typically require a deposit to secure your project date and order materials, with the balance due upon completion. We'll outline the exact payment schedule in your quote. We accept e-Transfer, cheque, and major credit cards.

Question 8

Do you offer warranties on your work?

Accepted Answer

Yes, all our installations come with a workmanship warranty. The duration varies by project type. Additionally, material manufacturers often provide their own warranties (e.g., vinyl fencing often carries a limited lifetime warranty). We'll detail all warranty coverage in your project agreement.

Question 9

Can you remove my old fence before installing the new one?

Accepted Answer

Yes, we offer complete tear-down and removal of existing fences, decks, and structures as part of our service. Old materials are disposed of responsibly. This is typically included in the project quote.

Question 10

Do you work in the winter / rainy season?

Accepted Answer

We work year-round in the Lower Mainland. While we prefer to schedule major landscaping projects during drier months, fence installations, retaining walls, and many hardscape projects can proceed in wet weather. We'll never compromise quality due to weather — if conditions aren't safe, we'll reschedule.

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